- PERSONAL INFORMATION WE COLLECT
BOLD Precious Metals collects some information that is personal (i.e., information that identifies an individual either alone or in combination with other data). BOLD also collects non-personal information that does not, on its own, identify an individual person. When non-personal information is combined with other information so that it does identify an individual person, we treat that combination as personally identifiable information.
BOLD Precious Metals collects personal information when you provide it to us. The following are examples of the types of personal information that may be collected, directly from you:
- City, state and zip code
- Email address
- Date of birth
- Telephone number
- Company name
- Payment information (credit card number)
- Shipping, billing and other information provided in connection with the purchase or shipment of BOLD products
- Information about transactions with BOLD, such as purchase history
- Any correspondence sent to us
In providing BOLD Precious Metals with your personal information, you consent to the transfer and storage of such information on our servers.
Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience. You agree that we may use your personal information to:
- Collect and process payments and complete transactions
- Provide the products, services and customer support you request
- Resolve disputes
- Troubleshoot problems
- Prevent potentially prohibited or illegal activities
- Enforce our Terms and Conditions
- Customize, measure and improve our services and content
- Inform you about our products, services, updates and promotional offers
Without limiting the above, in an effort to respect your privacy, BOLD Precious Metals will maintain an email database, in-house, and will never sell your data or otherwise make it available for unaffiliated third party marketing purposes. Further, we will not otherwise disclose your personal information to law enforcement, other government officials, or other third-parties without a subpoena, court order or substantially similar legal procedure, except when we believe in good faith that the disclosure of information is necessary to prevent imminent physical harm or financial loss, to report suspected illegal activity, or as directly required by law.
BOLD Precious Metals may disclose personal information to those who help it provide products and services, including those who perform technical, administrative and data processing tasks, such as hosting, fulfillment, and data storage and security. These service providers are prohibited from using this personal information for any other purpose.
- NON-PERSONAL INFORMATION WE COLLECT
The following are examples of the type of information that may be collected by BOLD Precious Metals from your web browser:
- Details about your computer, device, application and network (including IP address, browser characteristics, device ID and characteristics, device operating system information and system language preferences)
- Activities on our Website and usage patterns
- Referring URLs, dates and times of Website visits, and clickstream data such as information commonly recorded in web server logs
- Details about Internet or network usage (such as the URLs or domain names of Websites you visit, information about applications that attempt to access your network, or traffic data)
- Data about files and communications, such as potential malware or spam
BOLD Precious Metals uses so-called Cookies, which are files that are stored on your computer that can be retrieved to assist in customizing your experience with our Website. A Cookie is a string of information that a Website stores on a users computer, and that the users browser provides to the Website each time the user submits a query to the Website. The purpose of a Cookie is to support the functionality of the Website, for example by keeping track of your visual preferences or controlling the frequency of pop-up windows, and identify the user as a unique user of the Website.
Web Beacons/Web Bugs
BOLD Precious Metals may utilize a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to Cookies, and are used to track the online movements of users. In contrast to Cookies, which are stored on a users computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers personal information. Rather, we may use clear gifs in our HTML-based emails to let us know which emails have been opened by recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
From time to time, BOLD Precious Metals may prepare and publish traffic data and information gathered using Cookies in the aggregate, such as by publishing a report on trends in the usage of the Website. In such reports, there will be NO personally identifiable data.
- CONSENT TO RECEIVE EMAIL AND PROMOTIONAL MATERIALS
By establishing an account, making a purchase or registering to receive the BOLD Newsletter, you consent to receive periodic commercial/promotional email communications from us. You may opt-out of receiving such promotional communications at any time by following the unsubscribe instructions contained in each email, or by contacting our customer service department. To be removed from our promotional newsletter, use the Unsubscribe link included at the bottom of each email. By unsubscribing from our Promotional Newsletter only, you may still receive promotional materials and transactional emails from us in the future.
- SECURITY OF PERSONAL INFORMATION
BOLD Precious Metals transmits information via the highest industry standard secure server (SSL) provided by Comodo. This SSL creates the secure and encrypted https:// Website address for our all the pages on our site. When you see the https:// Website address, you know the information you are in-putting is protected and secure.
We comply with payment card industry data security standards that require merchants to implement security measures for credit card information. BOLD Precious Metals is a verified Cybersource & Payeezy eCommerce payment gateway merchant, signifying the highest level of credit card transaction processing security, customer information safeguards and fraud prevention. We never have access to your credit card information, as it is processed securely by Authorize.net following the most stringent PCI-compliant standards. This ensures in the extremely unlikely case the BOLD Precious Metals servers are compromised, your financial details would not be accessible.
We have implemented and maintain generally accepted industry standards to protect against the unauthorized access, use, modification, destruction or disclosure of your personal information both during transmission and once we receive it. The security of your personal information is of paramount importance to us. When you enter sensitive information during the registration process, we encrypt that information using state-of-the-art technology. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
The time periods for which we retain your personal information depend on the purposes for which we use it. BOLD Precious Metals will keep your personal information for as long as you are a registered user of our products and, thereafter, for no longer than is reasonably necessary for internal reporting and reconciliation purposes pursuant to legal requirements and to provide you with any feedback or information you might request or require.
If you have any questions about security on our Website, you can email us at [email protected]
- LINKS TO OTHER WEBSITES
The BOLD Precious Metals website may include links to other third party Websites whose privacy practices may differ from those of ours. If you submit personal information to a third-party Website, your personal information will be solely governed by their privacy practices. BOLD Precious Metals encourages you to carefully read the privacy statement of any third-party Website you visit.
- ABILITY TO ACCESS, UPDATE AND CORRECT PERSONAL INFORMATION
BOLD Precious Metals wants your personal information to be complete and accurate. By using the Website, you represent and warrant that all information you provide on any registration form or otherwise in connection with your use of the Website will be complete and accurate, and that you will update that information as necessary to maintain its completeness and accuracy. To confirm the completeness and accuracy of, or make changes to, your personal information, please review your account details on the Website or contact us directly.
- REVOKING CONSENT/DELETING YOUR ACCOUNT
You can delete or deactivate your BOLD Precious Metals account at any time by emailing [email protected] When you delete your account, your personal information is removed from our database, unless we are required to save the data by applicable law, to prevent fraud, resolve disputes, troubleshoot problems, assist with investigations and/or enforce our Terms and Conditions.
You can access, review and change most of your personal information by logging in to the My Account area at www.boldpreciousmetals.com. You are required to promptly update your personal information if changes occur or information is inaccurate.
Your BOLD Precious Metals account and profile and the information contained therein are password protected. We assume no liability for the abuse of login data and passwords used.
BOLD Precious Metals treats data as a valuable asset that must be safeguarded and protected. As set forth above, we use reasonable security measures to protect your personal information against unauthorized access and disclosure.
- CHILDRENS PRIVACY
BOLD Precious Metals complies with the Childrens Online Privacy Protection Act of the United States of America where it applies to our information protection activities. We do not knowingly collect personal information from children under the age of thirteen (13). If we learn that we have inadvertently collected personal information of a child under the age of thirteen (13) without proper consent, we will immediately purge that data from our database.
- CALIFORNIA SHINE THE LIGHT LAW
BOLD Precious Metals does not share your personal information with third parties for their own marketing use without your permission.